The difference between a poor staffing agency and an excellent one is not visible in a colourful presentation, but in what happens on the workers' first day at the gate of your company.
Sending a group of new people to the gatehouse with a slip of paper and leaving everything to the foreman is a recipe for an instant fiasco.
What does a professional agency coordinator take care of?
- Personal escort to the shift: The coordinator waits for the newcomers outside the site, arranges access cards, checks work clothing and hands them over directly to the shift foreman.
- Housing and transport: If workers commute, the coordinator organises shuttle transport and arranges suitable housing standards, preventing morning absences.
- Interpreting and removing the language barrier: For foreign workers the coordinator arranges translation of work instructions and makes sure production standards are properly understood.
- The first line for solving problems: If a worker has questions about pay, shifts or personal matters, the coordinator handles them. The foreman can focus fully on production.